✅ 1. Refund & Return Policy

Last Updated: 20/11/2025

At Aditya Tech World, customer satisfaction is our priority. This Refund & Return Policy outlines the conditions under which refunds, returns, and replacements are processed for electronic products purchased from our website.

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1. Eligibility for Returns

You can request a return or replacement if:

• The product is damaged during delivery
• The item is defective or not working
• You received a wrong product
• The product is missing accessories
• You received a product in tampered packaging

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2. Conditions for Returns

Returns are accepted only if:

• The request is raised within 7 days of delivery
• The product is in unused condition
• Original box, accessories, manuals, invoice are intact
• Serial numbers are unaltered

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3. Non-Returnable Items

Certain products cannot be returned:

• Used or physically damaged items
• Products with missing accessories
• Items with removed or tampered serial numbers
• Software, warranty cards, or downloadable content
• Products damaged due to misuse or incorrect installation

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4. Refund Process

Once the returned product passes quality check:

• Refunds for online payments will be processed back to the original payment method
• Razorpay refunds may take 5–7 working days
• Refunds for Cash on Delivery (if applicable) will be issued via bank transfer/UPI

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5. Replacement Policy

We will replace your product if:

• It arrives damaged or defective
• You report the issue within 7 days
• Stock availability permits

If replacement is not available, a full refund will be issued.

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6. Shipping Costs

• If the return is due to our fault (defective/wrong product), no return shipping fees will apply.
• If the return is due to customer preference, shipping charges may apply.

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7. How to Request a Return

Email us at info@adityatechworld.com with:

• Order ID
• Product name
• Issue details
• Photos/video as proof

Our support team will respond within 24–48 hours.